Lessons Learned from Fighting Informal Employment in Austria and Sweden: Social Security Vouchers for the Service Sector and Addressing Under-Reporting of Hours Worked

The Jobs Gateway in South Eastern Europe Community of Practice

Links to Recording:


https://1930181.mediaspace.kaltura.com/media/Jobs+Gateway+CoP+Event+English/1_giqvzimd (English)


https://1930181.mediaspace.kaltura.com/media/Jobs+Gateway+CoP+Event+-+Serbo-Croatian/1_dctu42i5 (Serbian)


Johannes Koettl, Senior Economist, GSP05



Beate Lichtenecker, Head of Department Organization, Social Insurance for Railway and Mining



Conny Svensson, Personnel Ledger Instigator, Swedish Tax Authority

Thursday, November 10, 2016

2:00-4:00 p.m. European time/8:00-10:00 a.m. DC time

The Jobs Gateway in South Eastern Europe CoP is honored to host Ms. Beate Lichtenecker who will present on the Austrian Service Employment Cheque, and Mr. Conny Svensson who will present on a verifiable work schedule, the “Personnel Ledger”.


The Service Employment Cheque was introduced in Austria to reduce undeclared work in the private household services sector, and improve the social protection of those performing household-related work in private households – housekeeping, cleaning, child supervisions or simple gardening.

Since the Act came into effect in 2006, employees in this sector are covered by accident insurance with the possibility of voluntary health and pension insurance.


The Personnel Ledger was introduced in Sweden to fight underreporting of hours worked in the service sector. Employers need to fill in work hours of their employees in advance and keep the work schedule on site so that inspection services can verify hours worked. For every employee found on-site outside the pre-specified work hours, the employers gets fined. Innovative online-apps for employers to fill in work hours complement this successful reform.


The presentations will be followed by questions and answers and a discussion on how such a reform can best be implemented in other countries, specifically in Albania, Bosnia and Herzegovina, Kosovo, Macedonia, Montenegro, and Serbia.




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